1and1

They were good at one time but in recent months we have had nothing but troubles. We have several managed dedicated servers and they have been offline for entire days three times costing us troubles with clients and several clients lost entire days of business.

Today, again, we were told early in the day the main server was down and would be swapped out in two hours. All day we heard the same story even from a supervisor named Ryan. Tonight once again we called as over 128 domains are still offline. Another call just now and we were told the ticket was never started. Since early today, for now around 10 hours all our clients sites have been offline and are still offline.

Three times now in past two months. 1and1 in our opinion os not an option anymore. It has cost us stress, angry clients and one threat of having to pay a clients losses for the day.

We can not get a straight answer, been told all day the same story, so in fact, 1and1 is not an good host anymore. We have been withthem for 4 years. We are going to transfer out at great expenese. Our opinion, stay away from 1and1. They have issues with mail also.